What personal information is collected?

We collect information about visitors to our Site, our customers and their users of the Service, job applicants, and users of our customers’ social media pages / properties.

Such information is collected from the following sources:

Information We Collect Directly from You: The type of information that we collect directly from you varies based on your interaction with our Site and our Service. For example, we collect information directly from you when you register an account with us, liaise with us on a customer service issue, apply for a job, and complete an application or other forms on the Site and/or Service. We also collect information that you send us via any medium, including, but not limited to email address and phone number. In addition, we collect information about you from your social media interactions on third party social media properties, such as your social media handle, username, profile, postings, and messages you exchange with our customers.

Information We Receive from Customers: We receive information from customers in order to provide our Service. Such information may include a user’s social media handle, username, profile picture, biography, follower counts, website URL, first and last name (if provided by user), and messages or communications with our customers. We collect information from individuals employed by our customers such as their contact information in order to provide our Service.

How personal information is used?

Information for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using information, including in the last 12 months, include the following:

• Operate and improve the Site and Service.
• Provide users or customers with the Service and other products and services that a user or customer may request or that a user or customer has expressed interest in.
• Facilitate subscription processing, reviews and analysis.
• Evaluate user interest and needs in order to improve the Service and make available other offers, products or services.
• Record calls with customers for quality, training and Service improvement purposes (upon receipt of consent where required by applicable law).
• Evaluate the types of offers, products or services we make available to users or customers and potential users or customers
• Monitor use of the Service, including for troubleshooting and product improvement purposes; Provide customer support.
• Communicate and provide additional information that may be of interest to users through email or other means, such as special offers, announcements, and marketing materials.
• Conduct online research surveys regarding the Site and/or Service.
• Combine datasets to create aggregated data for internal evaluation and analysis.
• Share anonymized or personalized tokens across the #PAIN and Employee Advocacy platforms in order to provide the Service
• Send you reminders, technical notices, updates, product announcements, security alerts and support and administrative messages, service bulletins, or marketing
• Provide advertisements to you through email messages
• As necessary to consider your job application for open positions, process your employment and education history, transcript, writing samples, and references
• Manage our everyday business needs such as Site and/or Service administration, forum management, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, legal terms and any other contractual agreement relating to our Service or to comply with the law.

And Fulfill any other business or commercial purposes at your direction or with your notice and/or consent.

Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use information about you.